Complaint Response Mechanism (CRM)
Our Clients Feedback
Our structured and confidential system for receiving, addressing, and resolving feedback, concerns, or complaints from the public, partners, and sponsors.
Our Commitment to Accountability At TokinPoint, we maintain a zero-tolerance policy for negligence in our Complaint Response Mechanism (CRM). Our staff and management are fully committed to promptly addressing all concerns with transparency, respect, and urgency. Every complaint matters—we listen, we act, we improve.
Levi Akaaunde
Direactor - TokinPoint Media LTD